We respond faster to any size disaster

3/28/2022 (Permalink)

Standing Water in an office building

STOP! If you have water, fire, or mold damage in your property right now, call us at 503-SERVPRO RIGHT NOW. Don’t wait to mitigate - the longer damage sits unattended, the more likely it will develop secondary damage. Call us at 503-SERVPRO now.

When you choose SERVPRO of Tigard/Tualatin/Lake Oswego/West Linn and Beaverton to handle your restoration needs, you entrust your property to a company that is passionate about safety, security, and the prevention of future emergency incidents. 

Our company understands that we have a unique opportunity to share our knowledge on property damage loss control. Our owners, Nick and Lorelei Steen, come from a family of SERVPRO franchise owners that dates back two generations. Here at SERVPRO of Tigard/Tualatin/Lake Oswego/West Linn and Beaverton, we try to pull from that generational knowledge of property damage restoration to provide our community with the best tools to prevent damage in their own homes and businesses.

When we begin a project, we focus on building a relationship of trust with our customer. We share all our knowledge and expertise, ensuring that no matter which direction the customer chooses to go, they have the information necessary to make an informed decision. 

We implement preparedness into many of our operations here at SERVPRO of Tigard/Tualatin/Lake Oswego/West Linn and Beaverton. We are active in our community and will partner with local preparedness experts to participate in awareness events, such as the City of Tigard’s annual Preparedness Fair in Cook Park. We also publish helpful tips, tricks, and practices that everyone can implement in their day-to-day life to help prevent and prepare for emergency incidents. 

Whether or not you choose SERVPRO of Tigard/Tualatin/Lake Oswego/West Linn and Beaverton to handle your restoration needs, we want you to have the tools necessary to ensure the safety of yourself and your family. We will continue to promote emergency preparedness awareness in the Tigard/Tualatin south metro area going forward. If you have any questions or concerns regarding emergency preparedness, visit our other blogs to read about fire safety, storm safety, and commercial preparedness. We also encourage our community to visit Ready.gov for more information on preparedness.

If you do sustain property damage on your home or business, know that you can always call SERVPRO of Tigard/Tualatin/Lake Oswego/West Linn and Beaverton to handle your restoration project. Call us at 503-684-5829 as soon as you experience damage.

Spring Break Safety Tips

3/11/2022 (Permalink)

Woman with hands on her head looking at burnt down house

Spring Break in Oregon is rarely dry. If you are going to venture out you have to make sure you have a backup plan depending on how much rain we are getting in. Don’t forget to also make a plan on how to keep your home and property safe while you are away.

Follow these easy steps to help you have peace of mind and a real break over Spring Break.

• Keep valuables away from windows
• Set up times lights around your house
• Have a neighbor watch your house
• Turn your home phone ringer off
• Don’t announce your upcoming vacation on social media

It is important to have someone watch and check your home not just for the potential break-in and robberies but in the instance of a pipe break or a leak. We often get calls from people who have just returned home from a trip to find their home flooded and a disaster. We highly suggest having someone check in on your home and know who to call for various emergencies. SERVPRO® of Tigard/Tualatin & SERVPRO® of Beaverton have been helping customers like you when disasters strike. #SERVPROTigard #SERVPRO #SERVPROBeaverton #SpringBreak

Our Commitment to the Community

3/11/2022 (Permalink)

Person Unloading Equipment from a Vehicle

Here at our SERVPRO, we’re proud to say we’re a family business. SERVPRO of Tigard/Tualatin, Lake Oswego/West Linn and Beaverton is a franchise business that is locally owned and operated. As part of the South Metro Area community, we’d like to tell you a bit about what makes our company great.

SERVPRO of Tigard/Tualatin, Lake Oswego/West Linn and Beaverton is passionate about being involved in our community. We are active members in many Chambers of Commerce around the area, including but not limited to the Tigard Chamber of Commerce, Tualatin Chamber of Commerce, the Beaverton Chamber of Commerce, and the Lake Oswego Chamber of Commerce.

Through our Chamber connections and our relationships with the cities and communities that we serve, you can find our SERVPRO representatives at many of the seasonal events, whether as sponsors or participants. If you even see a SERVPRO representative out in your community, please say hello! 

We’re passionate about giving back and always find ways to donate our time or resources if we can to help the communities we serve. In years past, we’ve been active in collecting holiday gifts for Doernbecher’s Children’s Hospital. In 2019, we participated in an emergency relief supply drive organized by California non-profit “Disaster Response Team, No Town Left Behind.” 

Here at SERVPRO of Tigard/Tualatin, Lake Oswego/West Linn and Beaverton, we advocate for preparedness. If you would like to learn more about how you can prepare your home or business for disaster - whether that be a burst pipe, or severe weather - please read our blogs or reach out to us via our contact page. If you have an immediate need for restoration work, call us now at 503-684-5829.

Cleaning Up After a Fire

3/11/2022 (Permalink)

Crew of Workers Unloading Equipment

When smoke damage strikes your home or office after the chaos and immediate worry is over you may be asking each other, how to clean up the mess? Maybe even talk and make plans to clean up the mess yourselves. After all, it will keep costs down and you can get it done in your time frame.  

It is completely within your rights to decide who helps with your loss or to do the work yourselves. But we at SERVPRO® of Tigard/Tualatin are trained in the latest techniques and with the best cleaning agents to cut through soot and smoke in your property.

We work alongside you and your insurance company to quickly get you back in your home or office restoring your property to preloss condition and making it “Like it never even happened.”

If fire damage should occur in your home or office, from an electrical fire or a grease fire on the stove, we are here 24/7, 365 to help you. Call us at 503-684-5829.

Restore or replace

3/11/2022 (Permalink)

Content Vaults Filled with Personal Belongings

When disaster strikes your home and takes its toll on your flooring, walls, and furniture you may be stuck wondering if you are able to restore what has been damaged or if it will be replaced or maybe even what is the difference really.

Restore: To return something or someone to a former condition, place or position.

Replace: To fill the role of someone or something with a substitute.

During the claim process we will work alongside you and your insurance claims adjuster to figure out:

• What can be restored?
• What would you like restored or replaced if the value is comparable?
• What needs to be replaced?

We work to answer these questions item by item, room by room with you all while inventorying your possessions. I thorough and correct inventory list will be crucial in getting your home back to preloss condition.

If a property disaster should strike your home or office, make sure to call the team with 27+ years of experience, SERVPRO® of Tigard/Tualatin.

Downspout Flooding

3/11/2022 (Permalink)

Roofing Materials Saturated with Water

A downspout is an essential part of your gutter system and many problems can occur if it’s not functioning properly. Leaves and yard debris can end up causing plugs and clogs in downspouts leading them to back up and not drain as intended. As you start to plant your spring flowers, be sure to check around the foundation of your home for pooling water caused by downspouts. If you see signs of pooling and puddles make sure to clean out and clear out your downspouts to eliminate the blockage and lessen your chances of flooding from rainwater.

If you do find that there is water in your basement or crawlspace weather that be from a backed up downspout or a pipe break, SERVPRO® of Tigard/Tualatin & SERVPRO® of Beaverton are “Here To Help” 24/7, 365. We have been helping customers like you when disasters occur since 1991 and are ready to help you make it “Like it never even happened.” Call us at 503-684-5829

Certified SERVPRO Clean

3/7/2022 (Permalink)

SERVPRO Water Equipment

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Tigard/Tualatin 503-684-5829.

Why We Exceed Expectations

3/1/2022 (Permalink)

Our team unloading equipment from a vehicle

Here at SERVPRO of Tigard/Tualatin/Lake Oswego/West Linn and Beaverton, we understand the importance of being able to respond to any property damage disaster, no matter how big or small. This is why our company has made significant investments into the tools and equipment that enable us to serve the greater south metro area. Here is why SERVPRO of Tigard/Tualatin stands out from our competitors:

1. Our 60,000+ square foot warehouse. 

Located at the heart of the city in the St. John’s neighborhood, our SERVPRO warehouse sits on the river with a view of the St. John’s Bridge. Having a strategic location like where we are makes it so we can serve the greater Northwest Oregon and Southwest Washington metropolitan area with direct access to various roadways. Additionally, the size and scale of our industrial warehouse allows us to have designated vault storage, office space, an industrial textile cleaning room, and more. 

2. Our equipment.

SERVPRO of Tigard/Tualatin has all the equipment we need, and we’re always ready to order more as we continue to grow. Some of what sets us apart from our competitors is our investment in specialized equipment, such as ice-blasting machines. Overall, our company has thousands of units of equipment that aid us in water extraction, air movement, dehumidification, pressurized air flow control, temperature control, and more. 

3. Our technology.

Our company continues to grow with the industry, and we keep our eye on new innovations and technology that helps our process or our customers’ experience. We continue to make improvements in our process so that we continue to offer the best service to our community.

If you experience property damage to your home or business, you can trust SERVPRO of Tigard/Tualatin/Lake Oswego/West Linn and Beaverton to provide quality restoration services

Addressing Water Damage

2/23/2022 (Permalink)

Standing Water in an office building

The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) is a standards developing organization for the inspection, cleaning, and restoration industries. For water damage restoration work, they have published a manual, S500 Standard and Reference Guide for Professional Water Damage Restoration (S500) - SERVPRO of Tigard/Tualatin/Lake Oswego/West Linn and Beaverton follows the principles outlined in this manual, alongside our fellow Tigard/Tualatin area restoration vendors.

To learn more about the IICRC, read our previous blog on them by clicking here.

Here at SERVPRO, we believe it’s important for our community to understand the principles that outline the work we do. Over the next month, we will be summarizing each principle from the S500 and sharing that knowledge with you.

S500 Principle 1: Provide for the Safety and Health of Workers and Occupants.

Safety is everyone’s responsibility on a water damage worksite. A primary concern in water damage safety is protecting restoration employees performing the work, as we often work in unsafe and unhealthy environments due to the nature of the services we provide. 

As premier restoration professionals, SERVPRO of Tigard/Tualatin/Lake Oswego/West Linn and Beaverton takes all the steps necessary to ensure the safety of all occupants or visitors to the worksite, as well. We will post important signage to prevent visitors and occupants from exposing themselves to hazardous areas in the worksite, or alert them to the safety precautions necessary to be in that area. If we have a scheduled site walk, we will provide all necessary Personal Protective Equipment (PPE), which can include hardhats, respirators or face masks, safety vests, and/or protective eyewear. 

Before we begin work on a water damage loss, we will assess the property for existing and potential hazards. We call this process H.A.R.M. (Hazard Assessment and Risk Management). The goal of H.A.R.M. is to assess the hazards and implement controls to prevent further hazards from developing.

Part of H.A.R.M. is testing for hazardous materials, such as asbestos and lead. We do not disturb anything in the affected area until after we have received results from our testing. Residential buildings built before 2004 must be tested for asbestos before work can be performed, while all commercial buildings must be tested before work can be performed. All buildings built before 1978 must be tested for lead before work can be performed.

Ensuring a safe work environment is critical for the work that we do. This is just a snapshot of the steps we take at SERVPRO of Tigard/Tualatin/Lake Oswego/West Linn and Beaverton to keep a water damage worksite safe for all parties involved.

If you experience a water damage at your property, call SERVPRO of Tigard/Tualatin/Lake Oswego/West Linn and Beaverton at 503-684-5829 if you find water damage in your home or business. Don’t hesitate to mitigate the damage the minute you see it!

Saving money and your home

2/23/2022 (Permalink)

SERVPRO Employee and Equipment

Heating and energy costs can really add up and affect your monthly budget. To save a few dollars and unneeded energy you can set thermostats at 68° when you are home and at night and when you are not going to be home for most of the day you can turn it down farther to 65-66° for additional savings.

Energy costs and monthly bills can be a daunting part of our lives, but by making small changes you can save yourself some green while being greener for our planet at the same time.

When customers have had water losses, one of the first things we do is add equipment, this is great for drying out building materials and contents. But not so great for your energy bill. We encourage customers to look at their past years' bill for the same time period and submit those to the insurance carrier for reimbursement. If water or fire damage should affect your home or office make sure to call the team with 27+ years of experience in the community, SERVPRO of Tigard/Tualatin.